80%

First-Pass Rate

80%

First-Pass Rate

80+

Net Collection Rate

80+

Net Collection Rate

80%

Client Retention

80%

Client Retention

0Y+

Avg. Staff Experience

0Y+

Avg. Staff Experience

Our Goal

Our
Story

We were founded on a simple belief: healthcare providers deserve financial partners who understand their challenges—and care enough to solve them. Learn how Empidia blends expertise, empathy, and innovation to transform revenue operations from the ground up.
Meet Empidia →

Services

What we do

Find out which one of our services fit your needs

Front-End Optimization

Empidia ensures a strong start to the revenue cycle through accurate patient registration, real-time eligibility checks, and streamlined prior authorizations. This foundation supports a 98% clean claims rate, aligning with top MGMA benchmarks and reducing downstream rework.

Precision Coding & Claims Management

Our certified coders assign accurate, compliant codes, keeping denial rates below 5%, well under industry standards. Combined with efficient claim scrubbing, submission, and tracking, we help clients maintain a 96%+ net collection rate and speed up reimbursements.

AR Recovery & Patient Collections

Empidia aggressively manages aging AR and denials, consistently reducing AR over 90 days to under 15%. On the patient side, our digital tools and flexible payment options have increased patient collections by up to 25%, improving cash flow without burdening staff.

Compliance, Training & Insights

We handle provider credentialing, EDI setup, and audit readiness to ensure regulatory compliance. Our regular staff training and real-time performance dashboards drive continuous improvement, equipping practices with actionable insights to optimize every part of the revenue cycle.

Technology-Driven Revenue Optimization

Empidia offers a comprehensive suite of technology-enabled services designed to enhance operational efficiency and financial performance. Our solutions include AI-powered coding assistance (reducing errors by up to 35%), automated claims scrubbing, predictive denial analytics, and real-time reporting dashboards. We seamlessly integrate with top PM systems and optimize your existing tech stack, ensuring peak system performance and faster reimbursements—all while empowering your team with in-workflow training modules for continuous improvement.

White Label RCM Solutions for Scalable Growth

Empidia offers fully branded, white-label revenue cycle management solutions designed for healthcare consultants, billing companies, and IT firms looking to scale without overhead. Our plug-and-play infrastructure includes AI-assisted coding, automated claims scrubbing, real-time dashboards, and PM/EHR integrations—all under your brand. Partners have seen up to a 30% reduction in denial rates, 25% increase in collection efficiency, and 35% improvement in coding accuracy. With seamless onboarding and customizable workflows, you can deliver top-tier RCM services while we power your back-end.

Front-End Optimization

Empidia ensures a strong start to the revenue cycle through accurate patient registration, real-time eligibility checks, and streamlined prior authorizations. This foundation supports a 98% clean claims rate, aligning with top MGMA benchmarks and reducing downstream rework.

Precision Coding & Claims Management

Our certified coders assign accurate, compliant codes, keeping denial rates below 5%, well under industry standards. Combined with efficient claim scrubbing, submission, and tracking, we help clients maintain a 96%+ net collection rate and speed up reimbursements.

AR Recovery & Patient Collections

Empidia aggressively manages aging AR and denials, consistently reducing AR over 90 days to under 15%. On the patient side, our digital tools and flexible payment options have increased patient collections by up to 25%, improving cash flow without burdening staff.

Compliance, Training & Insights

We handle provider credentialing, EDI setup, and audit readiness to ensure regulatory compliance. Our regular staff training and real-time performance dashboards drive continuous improvement, equipping practices with actionable insights to optimize every part of the revenue cycle.

Technology-Driven Revenue Optimization

Empidia offers a comprehensive suite of technology-enabled services designed to enhance operational efficiency and financial performance. Our solutions include AI-powered coding assistance (reducing errors by up to 35%), automated claims scrubbing, predictive denial analytics, and real-time reporting dashboards. We seamlessly integrate with top PM systems and optimize your existing tech stack, ensuring peak system performance and faster reimbursements—all while empowering your team with in-workflow training modules for continuous improvement.

White Label RCM Solutions for Scalable Growth

Empidia offers fully branded, white-label revenue cycle management solutions designed for healthcare consultants, billing companies, and IT firms looking to scale without overhead. Our plug-and-play infrastructure includes AI-assisted coding, automated claims scrubbing, real-time dashboards, and PM/EHR integrations—all under your brand. Partners have seen up to a 30% reduction in denial rates, 25% increase in collection efficiency, and 35% improvement in coding accuracy. With seamless onboarding and customizable workflows, you can deliver top-tier RCM services while we power your back-end.

Front-End Optimization

Empidia ensures a strong start to the revenue cycle through accurate patient registration, real-time eligibility checks, and streamlined prior authorizations. This foundation supports a 98% clean claims rate, aligning with top MGMA benchmarks and reducing downstream rework.

Precision Coding & Claims Management

Our certified coders assign accurate, compliant codes, keeping denial rates below 5%, well under industry standards. Combined with efficient claim scrubbing, submission, and tracking, we help clients maintain a 96%+ net collection rate and speed up reimbursements.

AR Recovery & Patient Collections

Empidia aggressively manages aging AR and denials, consistently reducing AR over 90 days to under 15%. On the patient side, our digital tools and flexible payment options have increased patient collections by up to 25%, improving cash flow without burdening staff.

Compliance, Training & Insights

We handle provider credentialing, EDI setup, and audit readiness to ensure regulatory compliance. Our regular staff training and real-time performance dashboards drive continuous improvement, equipping practices with actionable insights to optimize every part of the revenue cycle.

Technology-Driven Revenue Optimization

Empidia offers a comprehensive suite of technology-enabled services designed to enhance operational efficiency and financial performance. Our solutions include AI-powered coding assistance (reducing errors by up to 35%), automated claims scrubbing, predictive denial analytics, and real-time reporting dashboards. We seamlessly integrate with top PM systems and optimize your existing tech stack, ensuring peak system performance and faster reimbursements—all while empowering your team with in-workflow training modules for continuous improvement.

White Label RCM Solutions for Scalable Growth

Empidia offers fully branded, white-label revenue cycle management solutions designed for healthcare consultants, billing companies, and IT firms looking to scale without overhead. Our plug-and-play infrastructure includes AI-assisted coding, automated claims scrubbing, real-time dashboards, and PM/EHR integrations—all under your brand. Partners have seen up to a 30% reduction in denial rates, 25% increase in collection efficiency, and 35% improvement in coding accuracy. With seamless onboarding and customizable workflows, you can deliver top-tier RCM services while we power your back-end.

Our work

Real Results from Real Clients

See how we’ve transformed businesses with our expertise and attention to detail.

Independent Practice Claims Turnaround

An independent medical practice was struggling with frequent claim denials and a legacy PM system that drained resources and slowed reimbursements. Empidia stepped in with real-time claims scrubbing and pre-submission validation integrated directly into their existing workflow. The result? A clean claim rate jump from 83% to 97%, reducing administrative burden and accelerating cash flow with fewer delays and resubmissions.

Precision Coding and Claims Management

3 months

We were drowning in denials and paperwork before Empidia came in. Their team made things smoother almost overnight. Our cash flow’s stronger than ever, and we’re not wasting time fixing rejected claims anymore.

Dr. L. Pierce

Independent Practice Claims Turnaround

An independent medical practice was struggling with frequent claim denials and a legacy PM system that drained resources and slowed reimbursements. Empidia stepped in with real-time claims scrubbing and pre-submission validation integrated directly into their existing workflow. The result? A clean claim rate jump from 83% to 97%, reducing administrative burden and accelerating cash flow with fewer delays and resubmissions.

Precision Coding and Claims Management

3 months

We were drowning in denials and paperwork before Empidia came in. Their team made things smoother almost overnight. Our cash flow’s stronger than ever, and we’re not wasting time fixing rejected claims anymore.

Dr. L. Pierce

Independent Practice Claims Turnaround

An independent medical practice was struggling with frequent claim denials and a legacy PM system that drained resources and slowed reimbursements. Empidia stepped in with real-time claims scrubbing and pre-submission validation integrated directly into their existing workflow. The result? A clean claim rate jump from 83% to 97%, reducing administrative burden and accelerating cash flow with fewer delays and resubmissions.

Precision Coding and Claims Management

3 months

We were drowning in denials and paperwork before Empidia came in. Their team made things smoother almost overnight. Our cash flow’s stronger than ever, and we’re not wasting time fixing rejected claims anymore.

Dr. L. Pierce

Scalable Growth for White-Label RCM Partner

A growing RCM company faced roadblocks in scaling due to QA bottlenecks and slow client onboarding. Empidia provided staff augmentation and introduced automated audit tools to streamline claim reviews. Within months, the company expanded from 20 to 45 clients without increasing overhead—boosting onboarding speed, maintaining QA standards, and enhancing client satisfaction across the board.

White Label Solutions

90 days

Partnering with Empidia was the game-changer we needed. Their team blended right in, and with the automation they brought in, we scaled faster than we thought possible—without sacrificing quality.

Michelle Grant - Director of Operations

Scalable Growth for White-Label RCM Partner

A growing RCM company faced roadblocks in scaling due to QA bottlenecks and slow client onboarding. Empidia provided staff augmentation and introduced automated audit tools to streamline claim reviews. Within months, the company expanded from 20 to 45 clients without increasing overhead—boosting onboarding speed, maintaining QA standards, and enhancing client satisfaction across the board.

White Label Solutions

90 days

Partnering with Empidia was the game-changer we needed. Their team blended right in, and with the automation they brought in, we scaled faster than we thought possible—without sacrificing quality.

Michelle Grant - Director of Operations

Scalable Growth for White-Label RCM Partner

A growing RCM company faced roadblocks in scaling due to QA bottlenecks and slow client onboarding. Empidia provided staff augmentation and introduced automated audit tools to streamline claim reviews. Within months, the company expanded from 20 to 45 clients without increasing overhead—boosting onboarding speed, maintaining QA standards, and enhancing client satisfaction across the board.

White Label Solutions

90 days

Partnering with Empidia was the game-changer we needed. Their team blended right in, and with the automation they brought in, we scaled faster than we thought possible—without sacrificing quality.

Michelle Grant - Director of Operations

Coding Accuracy & Collection Boost for Multi-Specialty Health Group

A multi-specialty health group was struggling with inconsistent collections and coding issues, driven by unclear patient statements and disorganized follow-up workflows. Empidia stepped in with targeted staff coding training, a complete redesign of patient statements, and automated follow-up reminders. The impact was clear: collections increased by 22%, denials dropped by 18%, and patients reported a smoother billing experience.

Coding and Collections

60 days

Empidia didn’t just fix our coding—they fixed the whole flow. Patients actually understand their bills now, and our collections have jumped. The follow-up automation is a lifesaver.

Jason Lin - Billing Manager,

Coding Accuracy & Collection Boost for Multi-Specialty Health Group

A multi-specialty health group was struggling with inconsistent collections and coding issues, driven by unclear patient statements and disorganized follow-up workflows. Empidia stepped in with targeted staff coding training, a complete redesign of patient statements, and automated follow-up reminders. The impact was clear: collections increased by 22%, denials dropped by 18%, and patients reported a smoother billing experience.

Coding and Collections

60 days

Empidia didn’t just fix our coding—they fixed the whole flow. Patients actually understand their bills now, and our collections have jumped. The follow-up automation is a lifesaver.

Jason Lin - Billing Manager,

Coding Accuracy & Collection Boost for Multi-Specialty Health Group

A multi-specialty health group was struggling with inconsistent collections and coding issues, driven by unclear patient statements and disorganized follow-up workflows. Empidia stepped in with targeted staff coding training, a complete redesign of patient statements, and automated follow-up reminders. The impact was clear: collections increased by 22%, denials dropped by 18%, and patients reported a smoother billing experience.

Coding and Collections

60 days

Empidia didn’t just fix our coding—they fixed the whole flow. Patients actually understand their bills now, and our collections have jumped. The follow-up automation is a lifesaver.

Jason Lin - Billing Manager,

FAQs

Answering your questions

Answering your questions

Answering your questions

Got more questions? Send us your enquiry below

Got more questions? Send us your enquiry below

Got more questions? Send us your enquiry below

What area are you based in?

We're based in Delaware, USA, but serve clients across all 50 states. Our global workforce ensures access to top talent and around-the-clock support.

When can I expect results after go-live?

At Empidia, impact starts early. Most clients see meaningful improvements within 30–60 days of go-live. By day 90, many reach industry-leading benchmarks like a 98% clean claim rate and AR over 90 days under 15%—driven by our smart automation, expert support, and streamlined workflows built for results.

Do you offer free assessments?

Yes—we offer a free, no-obligation initial assessment to identify gaps, benchmark your performance, and recommend tailored solutions. It’s the first step toward smarter, stronger revenue operations.

What security and compliance standards does Empidia follow?

At Empidia, trust is built into everything we do. We adhere to HIPAA, SOC 2, and other leading compliance standards to protect patient data, maintain secure infrastructure, and keep you audit-ready—so you can focus on care with confidence.

What is the typical timeline for assessment and onboarding?

At Empidia, we move with purpose and precision. Our initial (free) assessment is typically completed within 3–5 business days. From there, onboarding takes 2–4 weeks, depending on scope and system access. We align early wins with long-term goals—so you see progress fast, without disruption.

Who does Empidia support?

Empidia partners with providers across the care continuum—from solo practices to multi-site health systems. We support primary and specialty care, multi-specialty groups, urgent care centers, ASCs, telehealth, EMS, FQHCs/RHCs, and RCM companies—adapting our solutions to fit your unique workflows, challenges, and goals.

How do I get started with Empidia?

Getting started is simple. Reach out for a free assessment, and we’ll review your current workflows, identify key gaps, and outline a tailored plan to strengthen your revenue cycle. From there, our team guides you through a streamlined onboarding process—so you can start seeing results, fast.

What area are you based in?

We're based in Delaware, USA, but serve clients across all 50 states. Our global workforce ensures access to top talent and around-the-clock support.

When can I expect results after go-live?

At Empidia, impact starts early. Most clients see meaningful improvements within 30–60 days of go-live. By day 90, many reach industry-leading benchmarks like a 98% clean claim rate and AR over 90 days under 15%—driven by our smart automation, expert support, and streamlined workflows built for results.

Do you offer free assessments?

Yes—we offer a free, no-obligation initial assessment to identify gaps, benchmark your performance, and recommend tailored solutions. It’s the first step toward smarter, stronger revenue operations.

What security and compliance standards does Empidia follow?

At Empidia, trust is built into everything we do. We adhere to HIPAA, SOC 2, and other leading compliance standards to protect patient data, maintain secure infrastructure, and keep you audit-ready—so you can focus on care with confidence.

What is the typical timeline for assessment and onboarding?

At Empidia, we move with purpose and precision. Our initial (free) assessment is typically completed within 3–5 business days. From there, onboarding takes 2–4 weeks, depending on scope and system access. We align early wins with long-term goals—so you see progress fast, without disruption.

Who does Empidia support?

Empidia partners with providers across the care continuum—from solo practices to multi-site health systems. We support primary and specialty care, multi-specialty groups, urgent care centers, ASCs, telehealth, EMS, FQHCs/RHCs, and RCM companies—adapting our solutions to fit your unique workflows, challenges, and goals.

How do I get started with Empidia?

Getting started is simple. Reach out for a free assessment, and we’ll review your current workflows, identify key gaps, and outline a tailored plan to strengthen your revenue cycle. From there, our team guides you through a streamlined onboarding process—so you can start seeing results, fast.

What area are you based in?

We're based in Delaware, USA, but serve clients across all 50 states. Our global workforce ensures access to top talent and around-the-clock support.

When can I expect results after go-live?

At Empidia, impact starts early. Most clients see meaningful improvements within 30–60 days of go-live. By day 90, many reach industry-leading benchmarks like a 98% clean claim rate and AR over 90 days under 15%—driven by our smart automation, expert support, and streamlined workflows built for results.

Do you offer free assessments?

Yes—we offer a free, no-obligation initial assessment to identify gaps, benchmark your performance, and recommend tailored solutions. It’s the first step toward smarter, stronger revenue operations.

What security and compliance standards does Empidia follow?

At Empidia, trust is built into everything we do. We adhere to HIPAA, SOC 2, and other leading compliance standards to protect patient data, maintain secure infrastructure, and keep you audit-ready—so you can focus on care with confidence.

What is the typical timeline for assessment and onboarding?

At Empidia, we move with purpose and precision. Our initial (free) assessment is typically completed within 3–5 business days. From there, onboarding takes 2–4 weeks, depending on scope and system access. We align early wins with long-term goals—so you see progress fast, without disruption.

Who does Empidia support?

Empidia partners with providers across the care continuum—from solo practices to multi-site health systems. We support primary and specialty care, multi-specialty groups, urgent care centers, ASCs, telehealth, EMS, FQHCs/RHCs, and RCM companies—adapting our solutions to fit your unique workflows, challenges, and goals.

How do I get started with Empidia?

Getting started is simple. Reach out for a free assessment, and we’ll review your current workflows, identify key gaps, and outline a tailored plan to strengthen your revenue cycle. From there, our team guides you through a streamlined onboarding process—so you can start seeing results, fast.

Contact

Get in touch

For any inquiries or to explore your vision further, we invite you to contact our professional team using the details provided below.

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