25Y+

Combined Leadership Exp.

25Y+

Combined Leadership Exp.

0Y+

Avg. Staff Experience

0Y+

Avg. Staff Experience

80%

Staff Retention

80%

Staff Retention

80%

Certified Staff

80%

Certified Staff

Our Story

The Road to Revenue Transformation

Empidia Solutions was founded in 2024 with one goal: to bring clarity, strength, and sustainability to healthcare revenue operations. Our founders—experts in healthcare technology and revenue cycle management—saw firsthand how outdated systems and administrative overload were pulling clinicians away from patient care. What they envisioned wasn’t just a better RCM vendor, but a true partner: one built for the realities of today’s healthcare challenges.

Rooted in Delaware’s healthcare innovation hub, Empidia was created to bridge the growing divide between clinical excellence and financial performance. We blend modern technology with deep industry knowledge to deliver revenue solutions that are not just smart—but human-centered and results-driven.

Our name says it all. Empidia is inspired by the fusion of empiria (experience), data, and ideas—reflecting our belief that real intelligence is powered by lived knowledge, analytical insight, and the creativity to solve what others overlook.

Today, we support healthcare organizations across the country—streamlining operations, reducing denials, and improving financial health. But our work goes beyond numbers. We’re here so providers can focus more on care, less on collections. Because when financial systems work better, healthcare does too.

At Empidia, we’re not just solving problems. We’re building the future of healthcare revenue—together.

Clinic Lobby Entrance

Our Goal

Guided by Purpose. Powered by Insight.

At Empidia, our identity is more than a name—it’s a promise. Like the shield in our logo, we stand as a trusted partner, protecting the financial health of healthcare providers while helping them move forward with confidence. The circuit-like heartbeat woven into our emblem symbolizes our drive to merge compassionate care with intelligent technology.

Vision

To be the most agile and trusted partner in healthcare financial transformation, enabling next-gen operations through smart technology and strategic insight.

Vision

To be the most agile and trusted partner in healthcare financial transformation, enabling next-gen operations through smart technology and strategic insight.

Vision

To be the most agile and trusted partner in healthcare financial transformation, enabling next-gen operations through smart technology and strategic insight.

Mission

To empower healthcare providers and revenue cycle management companies with intelligent, automated revenue solutions that free them to focus on care and growth.

Mission

To empower healthcare providers and revenue cycle management companies with intelligent, automated revenue solutions that free them to focus on care and growth.

Mission

To empower healthcare providers and revenue cycle management companies with intelligent, automated revenue solutions that free them to focus on care and growth.

Our Values

The heartbeat of Empidia

What is shaping how we serve, innovate, and support those who care for others.

Empowered Collaboration

We foster a culture where every voice matters—encouraging shared ideas, strong teams, and seamless partnership with our clients.

Purposeful Innovation

We embrace smart, creative solutions that improve outcomes, drive efficiency, and transform healthcare revenue operations.

Integrity with Compassion

Empidia aggressively manages aging AR and denials, consistently reducing AR over 90 days to under 15%. On the patient side, our digital tools and flexible payment options have increased patient collections by up to 25%, improving cash flow without burdening staff.

Relentless Excellence

We handle provider credentialing, EDI setup, and audit readiness to ensure regulatory compliance. Our regular staff training and real-time performance dashboards drive continuous improvement, equipping practices with actionable insights to optimize every part of the revenue cycle.

Client-First Mindset

Empidia offers a comprehensive suite of technology-enabled services designed to enhance operational efficiency and financial performance. Our solutions include AI-powered coding assistance (reducing errors by up to 35%), automated claims scrubbing, predictive denial analytics, and real-time reporting dashboards. We seamlessly integrate with top PM systems and optimize your existing tech stack, ensuring peak system performance and faster reimbursements—all while empowering your team with in-workflow training modules for continuous improvement.

Testimonials

Hear from our clients

Hear from our happy clients about their experience working with our team.

  • Empidia streamlined our entire billing process. Denials dropped, collections rose, and reporting became crystal clear

    Karen Holt, Practice Administrator

  • They genuinely care. From patient statements to coding help, Empidia made our lives easier and our numbers better.

    Dr. Sanjay Patel, Family Physician

  • We were bleeding revenue. Empidia came in, cleaned house, and turned everything around. Worth every penny.

    Alex Reid, COO

  • Billing used to be a mess. Now it's running like clockwork. Empidia's team just gets it

    Tina Alvarez, Office Manager

  • Thanks to Empidia’s clean claim optimization, our denial rate dropped 18%, and collections rose over 20% within two quarters

    Michael Choi, Revenue Director

  • Honestly, they feel like coworkers, not vendors. The support is fast, and they always explain things clearly. We trust them.

    Lana Price, Billing Lead

  • Honestly, they feel like coworkers, not vendors. The support is fast, and they always explain things clearly. We trust them.

    Lana Price, Billing Lead

  • Thanks to Empidia’s clean claim optimization, our denial rate dropped 18%, and collections rose over 20% within two quarters

    Michael Choi, Revenue Director

  • Billing used to be a mess. Now it's running like clockwork. Empidia's team just gets it

    Tina Alvarez, Office Manager

  • We were bleeding revenue. Empidia came in, cleaned house, and turned everything around. Worth every penny.

    Alex Reid, COO

  • They genuinely care. From patient statements to coding help, Empidia made our lives easier and our numbers better.

    Dr. Sanjay Patel, Family Physician

  • Empidia streamlined our entire billing process. Denials dropped, collections rose, and reporting became crystal clear

    Karen Holt, Practice Administrator

Contact

Get in touch

For any inquiries or to explore your vision further, we invite you to contact our professional team using the details provided below.

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